Privacy Policy

Last updated: January 2025

1. Who We Are

Italy Taxi Services operates as a transfer intermediary service, connecting travellers with licensed NCC (Noleggio con Conducente) operators across Italy. Our website is italytaxiservices.com.

For privacy enquiries, contact us at: info@italytaxiservices.com

2. Data We Collect

When you submit a quote request or contact us, we collect:

  • Name, email address, and phone/WhatsApp number
  • Journey details: pickup location, destination, date, time, passenger count
  • Vehicle preference and any special requests
  • Source URL (the page where you submitted your request)

3. How We Use Your Data

  • To provide you with a transfer quote and book your journey
  • To match your request with the appropriate NCC partner operator
  • To contact you about your booking via WhatsApp or email
  • To improve our service and website performance

4. Data Sharing

Your booking details are shared only with the NCC operator fulfilling your transfer. We do not sell, rent, or trade your personal data with third parties for marketing purposes.

5. Data Retention

We retain booking records for up to 2 years for business and legal purposes. You may request deletion of your data at any time by contacting us.

6. Your Rights (GDPR)

Under GDPR, you have the right to: access your data, correct inaccurate data, request deletion, object to processing, and data portability. Contact us at info@italytaxiservices.com to exercise any of these rights.

7. Cookies

Our website uses essential cookies only — for session management and basic analytics. We do not use tracking cookies for advertising purposes.

8. Contact

For any privacy-related queries: info@italytaxiservices.com